Cours reception hotellerie

...You want to be successful in life. You find yourself unhappy in the wrong job, day after day. Have you completed or are studying a Hotel Management Degree but need to get hands on practice? Learn how to use the most popular property management system on this course and give yourself a competitive... Apprenez-en plus à propos de: Management systems, Management hôtelier, IT Management...

...This superb online training course on Exceeding Guest Expectations is ideal for anyone who would like to learn how to provide exceptional customer service... Apprenez-en plus à propos de: Hotel reception, Guest Expectations, Conflict Resolution...

...Do you want to grow in the hospitality industry or are you looking for a new professional path? Reception Academy will help you get the job you want. Suitable for individuals currently working in the industry seeking to further their careers and progress into a Management/head of department... Apprenez-en plus à propos de: Interview Skills, Hotel Experience, Intermediate English...

...Suitable for everyone who would like to improve their knowledge of the hospitality and hotel industry from the comfort of their own home. All courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the user... Apprenez-en plus à propos de: Communication Training, Hospitality Communication, English Conversation...

... service environment, especially in the hospitality industry. In just one day candidates learn how to take messages in a professional manner using message templates in order to transfer them into Opera PMS, the management system used in most hotel chains. Students will also learn how to handle difficult... Apprenez-en plus à propos de: Telephone management, Communication skills, Telephone answering...

... your career. The programme of this course has been designed in partnership with some of the leading hotel branches in the UK and abroad in order to ensure candidates learn the required skills to promote from a junior position to a shift leader or hotel supervisor position. The topics covered include... Apprenez-en plus à propos de: Motiver une équipe, Fire evacuation, Stock Management...

... a professional manner, according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Apprenez-en plus à propos de: Problem Solving, Communication skills, Guest complaint handling...

... checkout experience You will be able to listen to ten (10) different conversations or voicemail messages involving guests (with various accents) and hotel... Apprenez-en plus à propos de: British Accents, Language Skills, Telephone answering...

...OBJECTIFS : Assurer au service de la réception les opérations relatives au séjour des clients Contrôler et suivre l'activité du service de la réception . DATES : Début : 03 janvier 2017 Fin : 30 juin 2017 PRÉ-REQUIS : Sur positionnement Niveau Terminale Niveau d'anglais terminale Savoir tenir...

...Formation au français de l'hôtellerie pour une utilisation dans un contexte international... Apprenez-en plus à propos de: Langue française, Français intérmédiaire, Réception hôtelière...

...Formation au chinois de l'hôtellerie pour une utilisation dans un contexte international... Apprenez-en plus à propos de: Chinois débutant, Chinois intermédiaire, Accueil téléphonique...