Cours reception hotellerie

...You want to be successful in life. You find yourself unhappy in the wrong job, day after day. Have you completed or are studying a Hotel Management Degree but need to get hands on practice? Learn how to use the most popular property management system on this course and give yourself a competitive... Apprenez-en plus à propos de: Management systems, IT Management, Management hôtelier...

...This superb online training course on Exceeding Guest Expectations is ideal for anyone who would like to learn how to provide exceptional customer service... Apprenez-en plus à propos de: Guest Expectations, Communication skills, Customer Management...

...Do you want to grow in the hospitality industry or are you looking for a new professional path? Reception Academy will help you get the job you want. Suitable for individuals currently working in the industry seeking to further their careers and progress into a Management/head of department... Apprenez-en plus à propos de: Hospitality management, CV Writing, Interview Skills...

...Suitable for everyone who would like to improve their knowledge of the hospitality and hotel industry from the comfort of their own home. All courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the user... Apprenez-en plus à propos de: Basic English Skills, Hospitality Communication, Basic computer skills...

... customers and scenarios. The course is delivered by Reception Academy and advertised in emagister.co.uk. This is a one day online course designed with a practical approach. Thus, you will have access to the learning system in order to study and print the materials. The contents of the course include audio... Apprenez-en plus à propos de: Telephone Skills, English Language, Communication skills...

... your career. The programme of this course has been designed in partnership with some of the leading hotel branches in the UK and abroad in order to ensure candidates learn the required skills to promote from a junior position to a shift leader or hotel supervisor position. The topics covered include... Apprenez-en plus à propos de: Manual handling, Fire evacuation, Team management...

... a professional manner, according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Apprenez-en plus à propos de: Telephone Skills, Difficult People, Guest complaint handling...

... checkout experience You will be able to listen to ten (10) different conversations or voicemail messages involving guests (with various accents) and hotel... Apprenez-en plus à propos de: Telephone answering, Hospitality Communication, Language Skills...

...OBJECTIFS : Assurer au service de la réception les opérations relatives au séjour des clients Contrôler et suivre l'activité du service de la réception . DATES : Début : 03 janvier 2017 Fin : 30 juin 2017 PRÉ-REQUIS : Sur positionnement Niveau Terminale Niveau d'anglais terminale Savoir tenir...

...Formation au français de l'hôtellerie pour une utilisation dans un contexte international... Apprenez-en plus à propos de: Réception hôtelière, Langue française, Français écrit...

...Formation au chinois de l'hôtellerie pour une utilisation dans un contexte international... Apprenez-en plus à propos de: Réception hôtelière, Chinois avancé, Chinois débutant...