Message Handling - Online Course
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Je dois vous dire, choisir ce cours était la meilleure chose que j'ai fait. Ce cours m'a aidé à devenir plus confiant et a montré mon je peux simplement être une réceptionniste exceptionnelle.
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20 jours - chaque jour d'aller au cours sourire. Une des meilleures expériences. J'imaginai pas que cela pourrait changer ma perspective sur les hôtels, grâce à Recpetion Academy j'ai appris tant de compétences....
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Formation
En Ligne
*Prix indicatif
Montant initial en GBP:
£ 18
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Description
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Typologie
Formation
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Méthodologie
En ligne
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Durée
1 Jour
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Dates de début
Dates au choix
Are you starting your career in hospitality or want to advance your career within the industry? Undertake the Message Handling Course offered by Reception Academy and learn how to take a message professionally using the most used software.
The programme is aimed at everyone working in a customer service environment, especially in the hospitality industry. In just one day candidates learn how to take messages in a professional manner using message templates in order to transfer them into Opera PMS, the management system used in most hotel chains. Students will also learn how to handle difficult customers and scenarios. The course is delivered by Reception Academy and advertised in emagister.co.uk.
This is a one day online course designed with a practical approach. Thus, you will have access to the learning system in order to study and print the materials. The contents of the course include audio voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate.
Les sites et dates disponibles
Lieu
Date de début
Date de début
À propos de cette formation
You will learn how to take a message in a professional manner using message templates, which in turn can be transferred to the appropriate computer programme such as Opera PMS.
This exciting online training course on message handling is ideal for anyone that works in a service environment wanting to improve their skills or planning to start a career in the hospitality industry.
Access to a computer and the internet.
Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 500 Hotels we maintain a 95% employment success rate for our graduates of our classroom based courses. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.
To enrol, book online:
- Visit our website
- Choose the course you want to do
- Choose your payment option
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.
- Click the link to the designated course in the email you receive and begin the course!
Les Avis
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Je dois vous dire, choisir ce cours était la meilleure chose que j'ai fait. Ce cours m'a aidé à devenir plus confiant et a montré mon je peux simplement être une réceptionniste exceptionnelle.
← | →
-
20 jours - chaque jour d'aller au cours sourire. Une des meilleures expériences. J'imaginai pas que cela pourrait changer ma perspective sur les hôtels, grâce à Recpetion Academy j'ai appris tant de compétences....
← | →
Évaluation de la formation
Recommandée
Évaluation du Centre
MARTA
Valentina
Les exploits du centre
Toutes les formations sont actualisées
L'évaluation moyenne est supérieure à 3,7
Plus de 50 opinions au cours des 12 derniers mois
Ce centre est avec Emagister depuis 12 ans.
Les matières
- Skills
- Opera
- Réception
- Audio
- Communication skills
- English Language
- Hospitality
- English
- IT Management
- Telephone Skills
- Telephone management
- Telephone answering
- Professional Writing
- Professional Communication
Le programme
This online course enables you to navigate through previous slides in order to listen to conversations and instructions as many times as you find necessary. The online course also allows you to print material directly from the learning system.
Featuring professional audio voice-overs the user can listen to a native English speaker, further improving their English language skills when communicating.
All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the user.
Topics covered in the Message Handling Online Course:
• How to take a message professionally
• Using message templates
• Transferring messages into a hotel computer programme such as Opera PMS
• How to handle difficult situations
• How to take a message at the desk
Avez-vous besoin d'un coach de formation?
Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.
Message Handling - Online Course
*Prix indicatif
Montant initial en GBP:
£ 18