Supervision & Leadership 2 Week Course - Accredited by the Institute of Hospitality

4.0
2 avis
  • Une occasion fantastique pour moi d'apprendre de nouvelles compétences et un nouveau programme. J'ai passé un temps merveilleux, le personnel est super, lieu magnifique et surtout tout ce que j'ai appris, j'ai pu utiliser ensuite dans le monde professionnel.
    |
  • Réception Academy vous donner une excellente préparation et formation pour travailler à la réception de l'hôtel.
    |

Formation

À London (Angleterre)

Économisez 10%
629,12 € TTC

*Prix indicatif

Montant initial en GBP:

£ 539 £ 599

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Description

  • Typologie

    Formation

  • Lieu

    London (Angleterre)

  • Heures de classe

    40h

  • Durée

    2 Semaines

  • Dates de début

    Dates au choix

Advance your career in hospitality

Are you working in the hospitality industry? Looking to progress your career? Gain all the management skills and knowledge required to become a fully recognised and confident hotel supervisor. Undertake this course provided by Reception Academy and published in emagister.co.uk. and go forward in your career.

The programme of this course has been designed in partnership with some of the leading hotel branches in the UK and abroad in order to ensure candidates learn the required skills to promote from a junior position to a shift leader or hotel supervisor position. The topics covered include teambuinding and handling with difficult team members, professional networking and delegation skills. Candidates will also learn how to prepare and implementate both supervisor and team meetings giving professional feedback, among others.

The course lasts 10 weeks with one session (4 hours) per week, enabling the training whilst earning a living. Trainers are experienced hotel staff members and the programme has been especially designed to take the next step in your career. Successful candidates will gain a certificate from Reception Academy.

Do not hesitate to ask for more information through Emagister's website. An assessor will get in touch with you.

Les sites et dates disponibles

Lieu

Date de début

London (Angleterre)
Voir plan
Coppergate House, 16 Brune Street, E1 7NJ

Date de début

Dates au choixInscriptions ouvertes

À propos de cette formation

Advance your career from as little as £37.46 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.

Reception Academy has worked in conjunction with international hotels to ensure our training instils the knowledge and capability to lead a successful team. Thus giving our students an advantage over other applicants when taking the next step in their career.

This Supervision & Leadership Course is available to applicants with (preferably) six (6) months minimum work experience as an employee in the Hospitality Industry. For those applicants that qualify, this is a superb opportunity to obtain training and to progress their career. Take action and apply for our Supervisor Course.

Preferably six (6) months minimum work experience as an employee in the Hospitality Industry, conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

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Les Avis

4.0
  • Une occasion fantastique pour moi d'apprendre de nouvelles compétences et un nouveau programme. J'ai passé un temps merveilleux, le personnel est super, lieu magnifique et surtout tout ce que j'ai appris, j'ai pu utiliser ensuite dans le monde professionnel.
    |
  • Réception Academy vous donner une excellente préparation et formation pour travailler à la réception de l'hôtel.
    |
100%
4.6
excellent

Évaluation de la formation

Recommandée

Évaluation du Centre

nicoleta

4.0
24/04/2019
Votre avis sur cette formation: Une occasion fantastique pour moi d'apprendre de nouvelles compétences et un nouveau programme. J'ai passé un temps merveilleux, le personnel est super, lieu magnifique et surtout tout ce que j'ai appris, j'ai pu utiliser ensuite dans le monde professionnel.
Recommanderiez-vous cette formation?: Oui

anna

4.0
23/04/2019
Votre avis sur cette formation: Réception Academy vous donner une excellente préparation et formation pour travailler à la réception de l'hôtel.
Recommanderiez-vous cette formation?: Oui
*Tous les avis recueillis par Emagister & iAgora ont été vérifiés

Les exploits du centre

2019

Toutes les formations sont actualisées

L'évaluation moyenne est supérieure à 3,7

Plus de 50 opinions au cours des 12 derniers mois

Ce centre est avec Emagister depuis 12 ans.

Les matières

  • Hospitality
  • Writing Skills
  • Stock Management
  • Networking
  • Réception
  • Skills
  • Manual handling
  • Team management
  • Motiver une équipe
  • Fire evacuation

Professeurs

TBC TBC

TBC TBC

TBC

Le programme

Topics Covered:

  • Rota writing including holiday planning & request book handling
  • Basic Departmental Trainer Skills
  • DDA, manual handling, panic & disabled alarm handling
  • Handling difficult team members
  • In-depth complaint handling for Supervisors
  • Allocations for groups, VIP's & Showroom preparation
  • Supervisor Shift Handover
  • Motivating your team
  • Professional networking
  • Supervisor meetings, preparation and implementation
  • Monthly team meetings, preparation and implementation
  • Presentations Skills for Supervisors including use of Microsoft PowerPoint
  • Book-out handling
  • Checklists for various departments
  • Delegation Skills
  • How to give professional feedback
  • Short medium and long term planning
  • Proactive Team Development
  • Implementation of new ideas
  • Memo writing skills
  • Sickness and lateness procedure
  • Fire Evacuation Procedure
  • SOP writing and interpretation
  • Stock order and stock management
  • Setting and achieving goals and departmental targets
  • Incentives

If you feel you have the experience, passion and desire to move on in your career but your hotel simply won't give you the training, this is your opportunity to change the path to your future.

Please see our website for further details.

Appeler le centre

Avez-vous besoin d'un coach de formation?

Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.

Supervision & Leadership 2 Week Course - Accredited by the Institute of Hospitality

629,12 € TTC

*Prix indicatif

Montant initial en GBP:

£ 539 £ 599