Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality

5.0
2 avis
  • Bonjour à tous, Le cours est conçu pour aider les stagiaires à acquérir les compétences nécessaires! Je recommande.
    |
  • Ce cours a dépassé toutes mes expectitations. J'ai beaucoup appris de nouvelles compétences. Les enseignants et la direction de réception Academy sont excellents.
    |

Formation

À London (Angleterre)

Économisez 5%
881,99 € TTC

*Prix indicatif

Montant initial en GBP:

£ 759 £ 799

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Description

  • Typologie

    Atelier intensif

  • Niveau

    Niveau initiation

  • Lieu

    London (Angleterre)

  • Heures de classe

    80h

  • Durée

    20 Jours

  • Dates de début

    Dates au choix

Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!

This four (4) week course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.

During four weeks you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.

Les sites et dates disponibles

Lieu

Date de début

London (Angleterre)
Voir plan
Coppergate House, 16 Brune Street, E1 7NJ

Date de début

Dates au choixInscriptions ouvertes

À propos de cette formation

Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.

This comprehensive Hotel Reservation Agent course combines theory and practical exercises to ensure the student has the knowledge and skills to work in any Reservations Department of any major international hotel.

This course was created in conjunction with international hotels therefore all relevant subjects are covered to ensure our students graduate as exceptional professional Hotel Reservations Agents. This course is specifically suited to individuals who wish to expand upon their skill set and therefore progress their career.

To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

To enrol, simply book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

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Les Avis

5.0
  • Bonjour à tous, Le cours est conçu pour aider les stagiaires à acquérir les compétences nécessaires! Je recommande.
    |
  • Ce cours a dépassé toutes mes expectitations. J'ai beaucoup appris de nouvelles compétences. Les enseignants et la direction de réception Academy sont excellents.
    |
100%
4.6
excellent

Évaluation de la formation

Recommandée

Évaluation du Centre

Ara

5.0
24/04/2019
Votre avis sur cette formation: Bonjour à tous, Le cours est conçu pour aider les stagiaires à acquérir les compétences nécessaires! Je recommande.
Recommanderiez-vous cette formation?: Oui

Semir

5.0
22/04/2019
Votre avis sur cette formation: Ce cours a dépassé toutes mes expectitations. J'ai beaucoup appris de nouvelles compétences. Les enseignants et la direction de réception Academy sont excellents.
Recommanderiez-vous cette formation?: Oui
*Tous les avis recueillis par Emagister & iAgora ont été vérifiés

Les exploits du centre

2019

Toutes les formations sont actualisées

L'évaluation moyenne est supérieure à 3,7

Plus de 50 opinions au cours des 12 derniers mois

Ce centre est avec Emagister depuis 12 ans.

Les matières

  • Opera
  • Réception
  • Hospitality management
  • Communication skills
  • Organizational Skills
  • Hospitality
  • Skills and Training
  • Hotel Receptionist
  • Customer Service
  • Reservation procedures
  • Sales Techniques
  • Sales Training
  • Basic IT
  • Market
  • Setting up of Routing and Sharing
  • Rate Structure
  • Up-Selling
  • Multiple Bookings
  • Sales plan
  • Sales Strategy
  • Hotel procedures

Professeurs

TBC TBC

TBC TBC

TBC

Le programme

Course Material covered:
  • Processing bookings via phone
  • Group/multiple bookings
  • Booking from allocation
  • 3rd party payment requirements
  • Processing of pre-paid and deposit rates
  • Arrival checks, follow up and chasing payment guarantee
  • Rate structure and cancellation policies
  • Up-Selling services
  • Understanding of market codes, source and channels
  • Basic understanding of global distribution systems and Opera PMS options
  • Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
  • Setting up of routing and sharer
  • Room type balancing
  • Processing day use bookings
  • Paymaster accounts
  • Essential billing instruction
Inclusive of the price:
  • Certificate of completion for “Hotel Reservations Agent”
  • Hotel specific Reception Academy CV
  • Profile photograph to be attached to CV
  • Individual profile on the Reception Academy website, which is accessible to over 500 hotels
  • Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
  • Reception Academy stationery
  • Tea & Coffee

Appeler le centre

Avez-vous besoin d'un coach de formation?

Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.

Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality

881,99 € TTC

*Prix indicatif

Montant initial en GBP:

£ 759 £ 799