Master of Science in Digital Marketing & CRM

Marketing and Management Essentials

Offline and Online Marketing Research Methods & Online Panels

Brand Communications

Project Management

Measuring Marketing Performance & ROI/Marketing Metrics

Ethics, Skills & Behaviour

Multi-Channel Strategy

New trends and New Information Technologies

Coaching Talents

Digital Marketing courses

Consumer Behavior in a Digital World

E-Commerce

Web Site Design & Development

Web Store Development

Digital Marketing Strategy

Search Engine Marketing: PPC & SEO

Direct & E-Mail Marketing

Online Video, Online Display & Affiliate Marketing

Social Media, Community Management and Viral Marketing

Innovation Through Social Media

Mobile Marketing

Online Reputation Management

Accountability & Optimization: Web Analytics

Accountability & Optimization: Measuring Marketing Performance & ROI

Customer Relationship Management courses

Relationship Management and CRM

CRM in Business to Business

E-CRM

Loyalty Program and CRM

Customer Service & Complaint Management

CRM and Sales

Introduction to Analytical CRM

Customer Intelligence 1: Descriptive Analytics

Customer Intelligence 2: Predictive Analytics

Hands-on experience