Hospitality English - 2 Week Course
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Grâce à ce cours j'ai pu rencontrer des gens incroyables.
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Ce cours m'a donné toutes les connaissances et compétences importantes qu'un réceptionniste, dans seulement 3 semaines après avoir terminé ce cours, on m'a proposé un poste de réceptionniste dans un hôtel Hilton.
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Préparation concours d'entrée en école
À London (Angleterre)
*Prix indicatif
Montant initial en GBP:
£ 189 £ 199
Avez-vous besoin d'un coach de formation?
Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.
Description
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Typologie
Concours écoles
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Lieu
London (Angleterre)
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Durée
10 Jours
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Dates de début
Dates au choix
Are you interested in acquiring the essential English skills that enable you to work in the hospitality career in the United Kingdom? If so, undertake this interactive and practical Hospitality English Course delivered by Reception Academy and advertised in emagister.co.uk.
The programme of the course has been designed in partnership with UK hotels in order to meet the highest industry standards. It consists of practical exercises and interesting conversations –for example in a lift, to welcome guests or explain the bill. Candidates will also learn hotel vocabulary, how to handle difficult customers and forbidden service phrases, as well as the language used in accounts, marketing and by housekeeping, among others.
The course consists of 30 hours of training divided into 10 days. Candidates will receive a course workbook and will have access to pronunciation checks, a universal phonetic alphabet and visual and listening exercises. They will also perform voice recognition and recoding exercises. Upon completion of the course successful candidates gain a certificate of completion.
Les sites et dates disponibles
Lieu
Date de début
Date de début
À propos de cette formation
During this two (2) week course you improve your understanding of hospitality terminology and focus on real life situations you will face whilst working in Hotels.
This interactive Hospitality English course is designed for individuals looking to develop their professional language and conversational skills, specifically for use within the hospitality and customer service sector.
We welcome all individuals from any nationality who are passionate about the industry to enrol today.
Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.
To enrol, book online:
- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.
Les Avis
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Grâce à ce cours j'ai pu rencontrer des gens incroyables.
← | →
-
Ce cours m'a donné toutes les connaissances et compétences importantes qu'un réceptionniste, dans seulement 3 semaines après avoir terminé ce cours, on m'a proposé un poste de réceptionniste dans un hôtel Hilton.
← | →
Évaluation de la formation
Recommandée
Évaluation du Centre
gurveer
Lenka
Les exploits du centre
Toutes les formations sont actualisées
L'évaluation moyenne est supérieure à 3,7
Plus de 50 opinions au cours des 12 derniers mois
Ce centre est avec Emagister depuis 12 ans.
Les matières
- Skills
- Réception
- Business english
- Communication skills
- English Language
- English
- Intermediate English
- English Conversation
- Hotel terminology
- Customer Service
- Telephone Skills
- Customer Management
- English Food
- Advanced English
- Basic English
- Customer Care
Professeurs
TBC TBC
TBC
Le programme
- Welcoming guests
- Holding a conversation
- Follow up conversations
- Conversations in a lift
- Small talk
- Communication between departments
- Telling the time
- Giving directions
- Floor levels
- Dates
- Phone conversations
- Recommending places to visit
- Show round language
- Essential hotel vocabulary
- Phonetics
- Intonation
- Language used at the Reception Desk
- Check-In vocabulary & conversations
- Check-Out vocabulary & conversations
- Language used in the Restaurant
- Up-selling services & facilities
- Language used by Sales & Marketing
- Describing a room/room categories
- Language used by Reservations
- Taking a booking
- Selling a room
- Language used by Housekeeping
- Special occasions
- Language used in Accounts
- Obtaining Method Of Payment (MOP)
- Explaining the bill
- Checking guest satisfaction
- Handling difficult situations & complaints
- British English versus American English
- Forbidden service phrases
- Use of positive language
- Employment vocabulary
- Basic interview phrases
- Conflict in the workplace
Methods of learning:
- Student voice recordings
- Intonation checks
- Voice recognition exercises
- Tutorial videos
- Visual exercises
- Listening exercises
- Dictations
- Pronunciation checks
- Conversations
- Interactive language games
- Use of Reception Academy Workbook
- Phonetic alphabet (universal alphabet)
Avez-vous besoin d'un coach de formation?
Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.
Hospitality English - 2 Week Course
*Prix indicatif
Montant initial en GBP:
£ 189 £ 199