Hotel Receptionist & Opera PMS Hotel Software 4 Weeks Course - Accredited by the Institute of Hospitality

5.0
2 avis
  • Je me suis vraiment régalé! Je suis arrivé à rencontrer de nouvelles personnes et comprendre la plupart des choses réceptionniste fait sur un jour le jour.
    |
  • Ce cours et le personnel sont très bien pensé. Avant d'appliquer à ce cours, je me suis rendu à l'école pour poser des questions sur les détails.
    |

Formation

À London (Angleterre)

Économisez 5%
888,76 € TTC

*Prix indicatif

Montant initial en GBP:

£ 759 £ 799

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Description

  • Typologie

    Atelier

  • Lieu

    London (Angleterre)

  • Heures de classe

    80h

  • Durée

    20 Jours

  • Dates de début

    Septembre

Start your career in the hospitality industry now!

Have you always wanted to work as a hotel receptionist in a top hotel? The Hotel Receptionist & Opera Property Management System Course offered by Reception Academy is the market leading training course, since will provide you with the skills and knowledge required to work in the best hotels in the United Kingdom and abroad.

This course is focused in the practical training and its programme is tailored in partnership with over 500 hotels, such as Premier Inn, Hilton, Hyatt, Marriot, etc. Accordingly, you will learn hotel terminology, up selling techniques, booking procedures and customer service techniques, such as welcoming guests or dealing with guest complaints using a replica hotel reception desk. Students will also have access to a computer to learn how to use Opera Property Management System V5 the software used in most hotels in the UK – check-in and check-out, hotel accounts, etc. Apart from that, you will also gain interview skills in order to improve your job prospects.

Upon successful completion of the course, a graduation ceremony takes place in 4*/5* London hotels to introduce the graduates to human resources staff working for partner hotel branches. In addition, a profile of each graduate consisting of CV, photograph, contact details and employment preferences is created in the academy website, where partnered hotels can access in order to find applicants.

If you have any further questions, do not hesitate to ask for more information through Emagister's website.

Les sites et dates disponibles

Lieu

Date de début

London (Angleterre)
Voir plan
Coppergate House, 16 Brune Street, E1 7NJ

Date de début

SeptembreInscriptions ouvertes

À propos de cette formation

Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course.
Get in touch with us if you are interested in this option and wish to find out more.

This popular course has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

At the Academy it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future. This course is tailored to meet the requirements of individuals with no previous Hotel Receptionist experience. Consequently, anyone from any professional background, nationality or age is welcome to join the course.

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5-star brand standards of international hotels. Through tailored courses, we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

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Les Avis

5.0
  • Je me suis vraiment régalé! Je suis arrivé à rencontrer de nouvelles personnes et comprendre la plupart des choses réceptionniste fait sur un jour le jour.
    |
  • Ce cours et le personnel sont très bien pensé. Avant d'appliquer à ce cours, je me suis rendu à l'école pour poser des questions sur les détails.
    |
100%
4.6
excellent

Évaluation de la formation

Recommandée

Évaluation du Centre

Fahema

5.0
21/04/2019
Votre avis sur cette formation: Je me suis vraiment régalé! Je suis arrivé à rencontrer de nouvelles personnes et comprendre la plupart des choses réceptionniste fait sur un jour le jour.
Recommanderiez-vous cette formation?: Oui

Kanako

5.0
20/04/2019
Votre avis sur cette formation: Ce cours et le personnel sont très bien pensé. Avant d'appliquer à ce cours, je me suis rendu à l'école pour poser des questions sur les détails.
Recommanderiez-vous cette formation?: Oui
*Tous les avis recueillis par Emagister & iAgora ont été vérifiés

Les exploits du centre

2019

Toutes les formations sont actualisées

L'évaluation moyenne est supérieure à 3,7

Plus de 50 opinions au cours des 12 derniers mois

Ce centre est avec Emagister depuis 12 ans.

Les matières

  • Skills
  • Procédures
  • Opera
  • Réception
  • Communication skills
  • Hospitality
  • English
  • Hospitality Communication
  • Receptionist
  • English Conversation
  • Hotel terminology
  • Customer Service
  • Booking procedures
  • 5* Brand Standards
  • Interview Techniques
  • Reservation procedures
  • Opera PMS
  • Hotel accounts
  • Sales Process
  • Sales Techniques
  • Voice

Professeurs

TBC TBC

TBC TBC

TBC

Le programme

UK 5* Hotel procedures and brand standards:

  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures

Opera PMS Version 5 reservation system:

  • Checking–In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels

Sales & guest interaction:

  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Appeler le centre

Avez-vous besoin d'un coach de formation?

Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.

Hotel Receptionist & Opera PMS Hotel Software 4 Weeks Course - Accredited by the Institute of Hospitality

888,76 € TTC

*Prix indicatif

Montant initial en GBP:

£ 759 £ 799