Working In A Multicultural Team (formations présentielle ou en visioconférence)

Culture and Business

How culture determines our values, attitudes and behaviour in the business context

v culture and stereotypes

v the hidden aspects of culture

Team Simulation

In groups, participants simulate a game, followed by a debriefing

Key cultural and value differences

An introduction to the theoretical concepts and variables in intercultural management and intercultural communication. Key cultural and value differences between the target country and the participant’s reference culture

v notion of time and space

v hierarchy and status

v information control and exchange

How will you be perceived by others?

A brief look at the participants values, beliefs and behaviours in such areas as management, communication, hierarchy and leadership

Team Exercise

Team exercise followed by a debriefing in which both groups and observers analyse their perceptions of each other

Non verbal communication

Key meaning of gestures, facial expressions, context and use of silence. Group discussion and sharing of intercultural experience

Exploring key cross cultural variables in management

v motivation

v performance appraisal

v decision making

v problem solving

v meetings and agendas

v conflict management

Team Exercise

Team simulation and debriefing

Case Study: an example of an Anglo-Japanese cross-cultural dilemma. Group analysis and presentation of the case

Cross cultural critical incidents

Small groups analyse and present their findings of the Critical Incidents cases base upon real-life cross cultural business situations. Teams work together to identify what happened and why and to provide solutions to reconcile the dilemma.

Group discussion and possible solutions

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