UK Consumer Protection Law

Formation

À Durba, South Africa (Afrique du Sud), Milan, Italy (Italie), Doha, Qatar (Qatar) et dans 6 autres établissements

5 001 - 6 000 €

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Description

  • Durée

    5 Jours

This course is designed for:
Consumer protection agency officials; Manufacturers; Retailers; Wholesalers; Manufacturing Representatives; Customer Relations Personnel; Client Relations Personnel; Commodity Traders; Academics; Marketing and Sales Personnel; All those with an interest in UK Consumer Protection Law

Les sites et dates disponibles

Lieu

Date de début

Amsterdam, Netherlands (Hollande)
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Damrak 1-5, 1012

Date de début

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Brussels, Belgium (Belgique)
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Rue du Fosse-Aux-Loups, 1000

Date de début

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Doha, Qatar (Qatar)
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Al Wahda Street, 25500

Date de début

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Dubai, United Arab Emirates (Émirats arabes unis)
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Al Muraqqabat Street, 82999

Date de début

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Durba, South Africa (Afrique du Sud)
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Walnut Road, 40001

Date de début

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Kuala Lumpur, Malaysia (Malaisie)
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Jalan Ampang Hilir, 68

Date de début

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London, United Kingdom (Angleterre)
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Carburton Street, W1W 5EE

Date de début

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Manila, Philippines (République des Philippines)
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Makati, 1200

Date de début

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Milan, Italy (Italie)
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Via Washington, 66 Milan, 20146

Date de début

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Voir toutes les sessions (9)

À propos de cette formation

Degree or Work Experience

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Les Avis

Les matières

  • UK Consumer Law
  • Fit For Purpose Rule
  • Clauses contractuelles abusives
  • Consumer Credit Directive (CCD) 2010/ 2011

Professeurs

Prof. Dr. Ronald Crawford

Prof. Dr. Ronald Crawford

Executive Director

Le programme

Course Contents, Concepts and Issues
  • Consumer Protection Laws: UK Consumer Law
  • The Role of the Competition Commission in Promoting Fairness for Consumers
  • Role of Local Trading Standards in Protecting Consumer Rights
  • The Role of the Office of Fair Trading (OFT) in Protecting Consumers, in Relation to:
  • Construction and Property
  • Consumer Credit
  • Financial and Professional Services
  • Pharmaceutical and Health
  • Retail and Wholesale
  • Transport
  • Retailer Liability
  • Manufacturer Liability
  • Repair of Refund: Interpreting the Law
  • Manufacturers’ Warranty
  • Fit For Purpose: Retail Implications
  • When is a Sale Not a ‘Sale’?
  • Money as a Legal Tender: Consumer Rights in Paying For Goods and Services
  • Unfair Contract Terms
  • Dealing With Unfair Terms in Home Improvement Contracts
  • Unfair Terms in Holiday Caravan Agreements
  • Interpreting the Unfair Terms in Consumer Contracts
  • Regulations 1999
  • Interpreting the Law in Relation to:
  • Financial Penalties
  • Cancellation Clauses
  • Supplier's Right to Cancel Without Notice
  • Excessive Notice Periods for Consumer Cancellation
  • Binding Consumers to Hidden Terms
  • Supplier's Rights to Vary Terms Generally
  • Right to Change What Is Supplied
  • Price Variation Clauses
  • Supplier's Right of Final Decision
  • Entire Agreement and Formality Clauses
  • Binding Consumers Where the Supplier Defaults
  • Supplier's Right to Assign Without Consent
  • Restricting the Consumer's Remedies
  • Analysis of Other Terms Considered Potentially Unfair
  • Consumer Protection from Unfair Trading Regulations 2008
  • Payment Protection Insurance Market Investigation Order 2011.
  • Consumer Credit Directive (CCD) 2010/ 2011
  • Selling At a Distance and the Distance Selling
  • Estate Agents Act 1979
  • OFT’s Consumer Codes Approval Scheme
  • Core Criteria for Consumer Codes of Practice

Informations complémentaires

By the conclusion of the specified learning and development activities, delegates will be able to:
Demonstrate a heightened understanding about the provisions of consumer protection laws and its application;  
Determine the role of the Competition Commission in Promoting Fairness for Consumers;
Determine the role of Local Trading Standards in protecting consumer rights;
Specify the retailer’s liability under the Consumer Protection Laws;
Know the liability of manufacturer under the Consumer Protection Laws;
Explain in detail the principles of “Repair of Refund”;
Know what are covered by the manufacturers’ warranty;
Explain the concept of “Fit For Purpose: rule and determine its implications;
Identify transactions which are not considered a ‘Sale’;

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UK Consumer Protection Law

5 001 - 6 000 €