Public Sector Management - Directly Management Services
Formation
À London (Angleterre)
Description
-
Typologie
Formation
-
Lieu
London (Angleterre)
-
Durée
1 Semaine
-
Dates de début
Avril
Upon completion of this course, you will be able to understand the management of those services which are provided directly by the public sector – financial management, performance management, information technology, customer-citizen orientation & service design, and audit & inspection.
Les sites et dates disponibles
Lieu
Date de début
Date de début
À propos de cette formation
Public service heads, managers, and those who work in some capacity with the public sector; those employed within the public sector charged with the responsibility of bringing about change so that their organisation is more efficient and offers more value for money; public service executives that understand the need for reform and, as a team, think through the recalibration of the state and its services that this implies; those who wish to address the ethos, goals and disciplines of public service and will help to create the means of refashioning and strengthening them.
certificate
Les Avis
Les matières
- Audit
- Services
- Management
- Public
- Public Economics
- Financial management
- Budgeting
- Performance management
- Financial Training
- Public Sector
- Financial
Le programme
- A brief history of financial management in government
- Budgeting at national level
- The art of cutting budgets
- Why measure and manage performance?
- The three E’s
- Education
- Individuals and organisational performance
- Performance management and policy evaluation
- Managerial discretion
- The ambition
- The achievement
- The challenges
- Customers, voters and citizens
- Approaches to customer orientation
- Contradictions in customer-citizen orientation
- From conformance to performance
- Audit
- Children and education
- Prisons
- Learning to deal with inspection
Public Sector Management - Directly Management Services