Modern Quality Systems
Formation
À Cairo, Egypt (Égypte), Doha, Qatar (Qatar), Riyad, Saudi Arabia (Arabie Saoudite ) et dans 8 autres établissements
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Description
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Typologie
Formation
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Lieu
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Durée
5 Jours
This Course is Designed For:
Quality Managers;
Project Managers; Production Managers; Production Supervisors; Product Engineers; Inspectors; Line Leaders; Production Operators; Those with responsibility for implementing quality management systems; Those with an interest in quality management systems; and Those starting their career in quality management
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À propos de cette formation
Degree or Work Experience
Les Avis
Les matières
- ISO and World Trade
- ISO 9000 Family
- Total Quality Management (TQM)
- Quality Assurance
Professeurs
Prof. Dr. Ronald Crawford
Executive Director
Le programme
Course Contents, Concepts and Issues
- Why Quality Standards Matter
- What Is the International Organisation for Standardization (ISO)?
- ISO Structure
- ISO Code of Ethics
- What 'International Standardization' Means
- How ISO Standards Benefit Society
- The Hallmarks of the ISO Brand
- ISO and World Trade
- ISO and Developing Countries
- How to Recognize ISO Standards
- The ISO Standards: An Introduction
- ISO Standards – ISO 9000 and ISO 1400: An Overview
- The ISO 9000 Family
- Objectives of ISO 9000
- The Clients or Customers’ Quality Requirements
- General Regulatory Quality Requirements
- Enhancing Client and Customer Satisfaction,
- Towards Continuous Quality Improvement
- ISO Quality Principles
- Principle 1 Client or Customer Focus
- Principle 2 Leadership
- Principle 3 Involvement of People
- Principle 4 Process Approach
- Principle 5 Systems Approach
- Principle 6 Continuous Improvement
- Principle 7 Factual Approach to Decision Making
- Principle 8 Mutually Beneficial Supplier Relationships
- The ISO 9000:2000 Series
- ISO 9000:2005 Quality Systems - Fundamentals and Vocabulary
- ISO 9001:2000 Quality Systems – Requirements
- ISO 9004:2000 Quality Systems - Guidelines for Performance Improvements
- ISO 19011:2002 Guidelines for Quality and/or Environmental Systems Auditing
- The ISO 9000 Quality Standards
- IWA 1:2001 to IWA 1:2005 (International Workshop Agreement) -
- Guidelines for Process Improvements in Health Service Organizations
- IWA 2:2003-Quality Systems - Guidelines for the Application of ISO 9001:2000 in Education
IWA 4:2005-Quality Systems -- Guidelines for the Application of - ISO 9001:2000 in Local Government
- ISO Guide 34:2000-General Requirements For The Competence Of Reference Material Producers
- ISO Guide 34:2000/Cor 1:2003-
- ISO 9000:2005-Quality Management Systems -- Fundamentals and Vocabulary
- ISO 9001:2000-Quality Management Systems -- Requirements
- ISO 9004:2000-Quality Management Systems -- Guidelines for Performance Improvements
- ISO 10002:2004-Quality Management -- Customer Satisfaction -- Guidelines for Complaints Handling In Organizations
- ISO 10005:2005-Quality Management Systems -- Guidelines for Quality Plans
- ISO 10006:2003-Quality Management Systems -- Guidelines for Quality Management In Projects
- ISO 10007:2003-Quality Management Systems -- Guidelines for Configuration Management
- ISO 10012:2003-Measurement Management Systems -- Requirements for Measurement Processes and Measuring Equipment
- ISO/TR 10013:2001-Guidelines for Quality Management System Documentation
- ISO/TR 10014:1998-Guidelines for Managing the Economics of Quality
- ISO 10015:1999-Quality Management -- Guidelines for Training
- ISO/TR 10017:2003-Guidance on Statistical Techniques for ISO 9001:2000
- ISO 10019:2005-Guidelines for the Selection of Quality Management System Consultants and Use of Their Services
- ISO/TR 13352:1997-Guidelines for Interpretation of ISO 9000 Series for Application within the Iron Ore Industry
- ISO 13485:1996-Quality Systems -- Medical Devices -- Particular Requirements for the Application of ISO 9001
- ISO 13485:2003-Medical Devices -- Quality Management Systems -- Requirements for Regulatory Purposes
- ISO 13488:1996-Quality Systems -- Medical Devices -- Particular Requirements for the Application of ISO 9002
- ISO 14964:2000-Mechanical Vibration and Shock -- Vibration of Stationary Structures -- Specific Requirements for Quality Management in Measurement and Evaluation of Vibration
- ISO/TR 14969:2004-Medical Devices -- Quality Management Systems -- Guidance on the Application Of ISO 13485: 2003
- ISO 15161:2001-Guidelines on the Application of ISO 9001:2000 for the Food and Drink Industry
- ISO 15189:2003-Medical Laboratories -- Particular Requirements for Quality and Competence
- ISO/TS 16949:2002-Quality Management Systems -- Particular Requirements for the Application of ISO 9001:2000 for Automotive Production and Relevant Service Part Organizations
- ISO 19011:2002-Guidelines for Quality and/or Environmental Management Systems Auditing
- ISO/TS 19218:2005-Medical Devices -- Coding Structure for Adverse Event Type and Cause
- ISO 22870:2006-Point-Of-Care Testing (POCT) -- Requirements for Quality and Competence
- ISO/TS 29001:2003-Petroleum, Petrochemical and Natural Gas Industries -- Sector-Specific Quality Management Systems -- Requirements for Product and Service Supply Organizations
- ISO/IEC 90003:2004-Software Engineering -- Guidelines for the Application of ISO 9001:2000 to Computer Software
- ISO 9001:2000 Goals
- Identifying Goals
- Identifying Role Expectations
- Applying the ISO 9000 Family of Standards in Your Organisation
- Establish Your Current Status; Determine the Gaps between Your Quality Management System and the Requirements of ISO 9001:2000
- Determine the Processes That Are Needed To Supply Products to Your Customers or Clients
- Developing a Plan to Close the Gaps in the Processes
- Carrying Out Your Plan
- Undergoing Periodic Internal Assessment
- Demonstrating Organisational or Departmental Conformity to Quality Standards
- Importance of Conformity Assessment
- Undergoing Independent Audit
- Continuous Organisational or Business Improvement
- Maintaining the Benefits and Continuous Improvement
- ISO Certification
- Publicising ISO Certification
- Preparing For the ISO Certification Assessment
- Maintaining Certification
- Performance Management as a Quality Instrument
- ISO’s 2005-2010 Action Plans for Developing Countries
Informations complémentaires
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Modern Quality Systems