Dynamics of Organisational Change Management

Course Contents, Concepts and Issues

1. Change and Its Inevitability
2. Anticipating the Need for Change
3. Resistance to Change - Latent and Manifest
4. Change Management and Human Resources Implications
5. Internal and External Environmental Analysis—SWOT
6. Internal Environmental Analysis—SW
7. External Environmental Analysis—OT
8. Pertinent Factors Associated with Change Implementation
9. Approaches to Change: Their Merits & Demerits
10. The Big Bang Approach
11. The Incremental Approach
12. Strategies for Effecting Change
13. Influence Change Strategies: When They Should Be Used or Avoided
14. Control Change Strategies: When They Should Be Used or Avoided
15. Communicating Organisational Change (organizational change)
16. Communication Media: Mass or Personalised Communication?
17. Mode and Channels of Communication
18. Getting the Message Right
19. Timing of Communication
20. Who Should Communicate What, When?
21. Use of Groups in Change Process
22. Managing Latent and Manifest Resistance to Change
23. Effective, Overall, Change Leadership
24. Leading Change Implementation
25. Selecting the Appropriate Change Agent – Internal or External
26. Speed of Change
27. Change Acceleration: Averting Organisational (organizational) and Individual casualties
28. Change Tolerance and Individual Stress Levels
29. Managing the External Environment: Improving Perception and Instilling Confidence
30. Stakeholders, generally
31. Shareholders and Funding Agents
32. Customers and Clients
33. Potential Customers and Clients
34. Change Institutionalisation: Returning To Normality