Competitive Advantage from Operations

• Competitive Advantage from Operations

Competitive Advantage from Operations Elective Courses

Overview

In this course will discuss how operational strategies may be discerned, developed and adjusted in such areas as resource optimization, business process transformation and competitive positioning. Three basic themes will be stressed throughout the course. First, developing operations strategy involves considering factors beyond the traditional boundaries of the operations function. Second, there is a strong linkage between a firm's competitive strategy and its operations strategy. Finally, the course will emphasize the role of resources and process in driving performance. The instructor will also provide a number of practical tools, with which to evaluate and improve operational performance

Learning outcomes

Knowledge of How to . . .

• Identify, analyze, comprehend and articulate what the operational strategy for an organization is, and to analyze the effectiveness of that strategy.
• Link strategy with practical operational realities, and develop tools to facilitate those linkages.
• Develop, improve and maintain competitive advantage from operations as the business environment evolves.
• Make decisions about the design of an operating system (e.g., scope of activity, capacity planning, and approaches to quality improvement) that corresponds with the firm’s operating strategy