Assistance Aux Utilisateurs et Dépannage des Applications Sous Micorosft Windows Vista -Ms

Module 1: Preparing to Apply Desktop Images
- Identifying the Support Scenarios
- Preparing the Target Computer
- Backing up the User State

Module 2: Supporting Computers with Desktop Images
- Obtaining the Desktop Image
- Verifying the Desktop Image Application

Module 3: Restoring and Validating User State
- Restoring User State
- Verifying User State

Module 4: Preparing to Install an Application Package
- Preparation Steps for Installing an Application Package
- Testing Application Packages
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Module 5: Creating and Deploying an Application Installation Package
- Application Package Deployment Methods
- Creating the Application Packages
- Module 6: Troubleshooting Application Installations
- Application Installation Troubleshooting Techniques