Économisez 5%
Reception Academy

Opera PMS Hotel Software 5 Day Course - Accredited by the Institute of Hospitality

5.0 excellent 4 opinions
Reception Academy
À City of London (England)

388 € 368 
*Prix indicatif
Montant original en GBP :
£UK 349  £UK 331

Infos importantes

Typologie Short course
Niveau Beginner
Lieu City of london (England)
Durée 5 Days
Début 03/12/2018
  • Short course
  • Beginner
  • City of london (England)
  • Durée:
    5 Days
  • Début:
    03/12/2018
Description

You want to be successful in life. You find yourself unhappy in the wrong job, day after day. Have you completed or are studying a Hotel Management Degree but need to get hands on practice? Learn how to use the most popular property management system on this course and give yourself a competitive advantage in the job market!

During one week we will help you develop skills and acquire the knowledge necessary for working in the tourism and hospitality industry.

Do not hesitate to ask for more information through Emagister's website and assessor will get in touch with you to answer your questions.

Infos importantes
Quels sont les objectifs de la formation?

Learn Opera PMS like a professional and get a career head-start from as little as £27.04 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.

Upon completion, all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs, process cancellations, carry out amendments, exchange foreign currency etc. This provides our students with a working knowledge of hotel procedures and prepares them to run the system efficiently

Cette formation est-elle faite pour moi?

There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.

Quel est le processus d'inscription?

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

: Take advantage of our Advanced Purchase Rate and benefit from a 5% discount. Book any classroom course at least 6 weeks before the course is due to start and automatically receive a 5% discount on check out.

Conditions: Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.


Installations (1)
Où et quand
Début Lieu Horaire
03 déc. 2018
City of London
Coppergate House, 16 Brune Street, E1 7NJ, London, England
Voir plan
16:30 - 20:30
Début 03 déc. 2018
Lieu
City of London
Coppergate House, 16 Brune Street, E1 7NJ, London, England
Voir plan
Horaire 16:30 - 20:30

Opinions

5.0
excellent
Évaluation de la formation
100%
Recommandé
4.8
excellent
Évaluation du Centre

Opinions sur cette formation

M
Mohammed Salih
20/10/2018
Le meilleur de la formation: Reception Academy is the best foundation that I have ever gone to. It will gave you the best training,support and encouragment. The instructors are very good and stunning & they help you in all alluring ways to have good time in Academy. I would most certainly prescribe it to everybody to have a go at it and do it.
À améliorer: -
Formation effectuée: Octobre 2018
Recommanderiez-vous cette centre de formation ?: oui
S
Stefany Lopez Echeverri
17/03/2018
Le meilleur de la formation: I done the Front Desk Agent Course and it was an extraordinary ordeal. Once again a major thank you to all the staff that made this experience life-changing..
À améliorer: -
Formation effectuée: Mars 2018
Recommanderiez-vous cette centre de formation ?: oui
S
Sonya Markova
09/05/2017
Le meilleur de la formation: I just want to share with you my excellent experience with Reception Academy. I did my course with Pierre last month and I am two weeks away from starting a new chapter of my life. Pierre was not just a great and extremely professional trainer but was also very supportive, funny and truly committed to helps us get the employment we desire! I highly recommend the Opera PMS course to everyone that seeks a career in some of the highest profile hotels in the UK.
À améliorer: Nothing.
Formation effectuée: Mai 2017
Recommanderiez-vous cette centre de formation ?: oui
* Opinions recueillies par Emagister et iAgora

Qu'apprend-on avec cette formation ?

Management
Decision Making
Receptionist
Conflict Resolution
Problem Solving
Travel Agent
Communication Skills
Tourism Marketing
Property
Organizational Skills
IT Management
Hospitality Marketing
Hotel Marketing
Flight Attendant
Hotel reception
Reception
Hotel Receptionist
Opera Property Management System
Opera PMS

Programme


If you have tried to apply for jobs in Hotels, you will see that most hotels require their receptionists to have knowledge of a Hotel computer programme, known as Opera PMS.

This 5-day intensive course is a shorter version of our leading Hotel Receptionist 4-week course. Based on the Opera Property Management System (Opera PMS V5) all relevant theory and techniques are taught to ensure the student gains the required skills to work in international hotels.

Applicants for Hotel Receptionist positions are generally required to have experience with Opera Property Management System (PMS). There are no restrictions for attendance, however, we generally recommend this course for applicants with some previous Hotel Receptionist experience.

This shorter “fast track” course is ideal for those individuals who have little time to study and wish to refine their existing skills and learn the Opera PMS. This is inclusive of graduates/postgraduates who have completed Hospitality degrees/further qualifications and are looking to refine their CVs.

Our experienced trainers introduce the students to the theory of standard procedures and follow by giving them an overview of the Opera PMS programme. With exclusive access to a laptop for the duration of the course, students learn to implement and practice their newly gained knowledge.

During the 20 hour training, our dedicated trainers provide assistance by offering advice on the best interview techniques used in the industry.

Course material covered:

  • Understanding the role of a Hotel Receptionist
  • Checking Availability & Quoting Rates
  • Analysing Occupancy via the Rate Grid
  • Reservation Procedures
  • Booking via Telephone and Face to Face
  • Updating Special Requests and Preferences
  • Room Allocations
  • Check-In Procedures
  • Billing & Payments
  • Check-Out Procedures
  • Traces
  • Routings
  • Adjustments
  • Rebates
  • Use of Hotel Terminology

 

Information supplémentaire