ITIL® CONTINUAL SERVICE IMPROVEMENT

4.4
6 opinions
  • Training was good and I learned a lot about analyzing data in a simple and easy manner. It was great.
    |
  • The training was good and relevant I appreciate the efforts and thanks for it.
    |
  • It was a lovely experience, I would choose SprintZeal every time for their great services. I enjoyed a lot and my experience was great.
    |

Formation

En Ligne

Prix Emagister

12 € 81 €

*Prix indicatif

Montant initial en USD:

$ 15 $ 99

Description

  • Typologie

    Formation

  • Niveau

    Intermediate

  • Méthodologie

    En ligne

  • Durée

    180 Days

  • Dates de début

    Dates au choix

  • Campus virtuel

    Oui

  • Envoi de matériel d'apprentissage

    Oui

  • Service d'information

    Oui

ITIL Continual Service Improvement process uses methods from quality management in order to learn from past results. This process aims to improve the efficiency of IT processes with the concept of continual improvement. It uses a metric driven approach to identify opportunities for improvement and to measure the impact of improvement efforts. It is a phase of ITIL service lifecycle. It ensure that participants in service delivery understand that identifying opportunities for improvement is their responsibility

Précisions importantes

Quels sont les objectifs de la formation?: ITIL Continual Service Improvement training from VMedu Partnered Sprintzeal’s makes sure that allows one to prepare for the ITIL® CSI exam in the comfort of their own place.

CSI is based on the Plan-Do-Check-Act approach developed by W. Edwards Deming. This is implementing the CSI approach, as follows:

What is the vision?
What is our long-term objective?
Where are we now?
What are the current values of our KPIs?
Where do we want to be?
What are the desired KPI values?
How do we get there? What’s the plan?

CSI uses a 7-step process to guide how data is collected and used:
Define the objectives
Determine what to measure
Collect the data
Process the data
Analyze the data
Present and use the information
Implement improvement

Cette formation est-elle faite pour moi?: Many people have a personal continual improvement plan (although they may not call it that). For example, perhaps they decide they want to become more physically fit. First, they must define what “more physically fit” means to them. Then they measure their current fitness level and set goals for where they want to be. They may then decide to start walking half a mile every morning. Once they accomplish that for two weeks, they might increase the distance to one mile. After a month of walking one mile, they might increase the distance to a mile and a half, and so on. They measure their progress at regular intervals to determine where they are in relation to their goals. Once they meet their physical fitness goals, they select something else in their lives that they want to improve, and the improvement process begins again.

Prix pour les utilisateurs d'Emagister:

Conditions: Candidates must have two years of relevant work experience

Les sites et dates disponibles

Lieu

Date de début

Online

Date de début

Dates au choix Inscriptions ouvertes

Les Avis

4.4
fantastique
100%
4.4
fantastique

Évaluation de la formation

Recommandée

Évaluation du Centre

Martha

05/02/2018
Les points forts: Training was good and I learned a lot about analyzing data in a simple and easy manner. It was great.
À améliorer: .
Formation effectuée: Février 2018
Recommanderiez-vous cet établissement?: oui

Matthew

09/01/2018
Les points forts: The training was good and relevant I appreciate the efforts and thanks for it.
À améliorer: Nothing
Formation effectuée: Janvier 2018
Recommanderiez-vous cet établissement?: oui

Shekhar Deshmukh

06/06/2018
Les points forts: It was a lovely experience, I would choose SprintZeal every time for their great services. I enjoyed a lot and my experience was great.
À améliorer: .
Formation effectuée: Juin 2018
Recommanderiez-vous cet établissement?: oui

Robert Waters

28/05/2017
Les points forts: I passed my ITIL Foundation exam thanks.
À améliorer: .
Formation effectuée: Mai 2017
Recommanderiez-vous cet établissement?: oui

Neha Sharma

08/06/2017
Les points forts: Indeed this training will help me understand my day to day work that I do in my office, I am glad I passed my exam. And special thanks to trainer who helped me on this.
À améliorer: .
Formation effectuée: Juin 2017
Recommanderiez-vous cet établissement?: oui
* Avis recueillis par Emagister et iAgora

Les matières

  • Management
  • IT
  • Quality
  • Quality Training
  • Continuous process monitoring systems
  • ITIL
  • Service
  • Improvement
  • Certified
  • Audio-Video

Le programme

  • ITIL® Continual Service Improvement

    23 High Quality Online Self Learning Audio-Videos, complete ITIL® Continual Service Improvement Training 

  • Join over 99% Success rate for the first time exam takers.

  • Book Your Exam after completing online learning, Exam Cost includes in the course fees(Except India). Get 16 PDUs Certificate to maintain your PMI Credentials.

  • Trusted by Millions across the Globe High quality E-Learning content with strategy to clear the ITIL® Continual Service Improvement Certificate Exam at First Attempt.

  • We assure your success, talk to us for more information.

  • 10 days Money Back Guarantee, buy without worries. Ask for full refund if you are not satisfied.

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  • Don’t Pay More..!! When we are ready to give you for lesser price. Talk to us, if you see someone else have better pricings than us.

ITIL® CONTINUAL SERVICE IMPROVEMENT

Prix Emagister

12 € 81 €

*Prix indicatif

Montant initial en USD:

$ 15 $ 99