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Global Edulink

Hotel Receptionist and Opera PMS Training

4.8 excellent 2 opinions
Global Edulink
En Ligne
  • Global Edulink
Prix Emagister

346 € 103 
HT
*Prix indicatif
Montant original en GBP :
£UK 299  £UK 89
FORMATION À LA UNE

Infos importantes

Typologie Formation intensive
Niveau Intermediate
Méthodologie En ligne
Heures de classe 20h
Début Dates au choix
Campus virtuel Oui
  • Formation intensive
  • Intermediate
  • En ligne
  • 20h
  • Début:
    Dates au choix
  • Campus virtuel
Description

Would you like to work in a hotel? Are you interested in the tourism and hospitality industry? Benefit from this certificate and learn some basic skills to take on your job. Take this opportunity to learn with this course of Hotel Receptionist and Opera PMS taught by Global Edulink and offered by Emagister.

To have a successful career as a hotel receptionist, you must be accessible, friendly and helpful. But to get or keep a job in such a competitive field, you must also be able to show an employer that you have the ability, determination and ability to play the role better than anyone.

By obtaining a recognized qualification through a leading training provider in the UK such as Global Edulink, you can make your CV stand out from the crowd or show your employer why you need that promotion.

Take advantage of this great opportunity to increase your knowledge and improve your job prospects! If you are interested in knowing more about this complete program, we invite you to request more information in Emagister so that the educational center can contact you to give you more details.

Infos importantes
Cette formation est-elle faite pour moi?

– Seeking work as a receptionist in the hotel/hospitality industry;
– Interested in learning how to use the Opera PMS system;
– A new or temporary receptionist keen to learn or develop relevant skills to help you progress up the career ladder;
– An experienced hotel receptionist who wants to learn how to improve your skills, particularly in relation to the use of the Opera PMS system.

As well as qualifying you for a receptionist role, this qualification can also ultimately lead to a career as a front desk supervisor or manager.

This is a distance learning course, which means that you can access the course material online 24 hours a day, 7 days a week, 365 days a year, making it easy for you to study in your free time without having to take any time off work.

Quel est le processus d'inscription?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Prix pour les utilisateurs d'Emagister: Special promotion price.

Conditions: You do not need any qualifications or previous experience to take this course, though you do need to be at least 16 years of age and have basic Literacy, English Language, Numeracy and ICT skills to enrol. You should also be enthusiastic about working in a job which is diverse, interesting and involves meeting new people every day.

Installations (1)
Où et quand
Début Lieu
Dates au choix
Online
Début Dates au choix
Lieu
Online

Opinions

4.8
excellent
Évaluation de la formation
87%
Recommandé
4.5
fantastique
Évaluation du Centre

Opinions sur cette formation

M
Megla
07/12/2016
Le meilleur de la formation: I chose the Hotel Receptionist and Opera PMS Training Course and I must say it has opened doors for me because I will have a few job interviews the next week. There are many companies looking for this kind of qualifications so I think I definitely took a good decision for my future.
À améliorer: Nothing.
Formation effectuée: Décembre 2016
Recommanderiez-vous cette centre de formation ?: oui
R
Richard Robinson
01/08/2016
Le meilleur de la formation: The course that took was really easy to follow would certainly use your company again for any courses that I needed for my job role.
À améliorer: 9
Formation effectuée: Août 2016
Recommanderiez-vous cette centre de formation ?: oui
* Opinions recueillies par Emagister et iAgora

Qu'apprend-on avec cette formation ?

Receptionist
Materials
Global
Industry
Managing Database
Dealing with difficult customers
Meeting Arrangements
Cashiering Routing
Discuss Solutions
Email Tutorial
Microsoft Excel Tutorial
Professional Receptionis
Hot Telephone Tips
Booking or Reservation procedure
Successful Meetings & Minutes
Arranging Business Trave
Successful Meetings & Minutes
Check Out
Check In
Cashiering Splitting

Programme

1: Professional Receptionist Training Course Objectives

2: The 90: 90 Principle To Create A Powerful First Impression

3: Hot Telephone Tips

4: Get The Facts- Ask The Right Questions

5: Discuss Solutions- Learning To Listen

6: Dealing With Difficult Customers

7: Practice Good Telephone Skills

8: Managing Database And Company Files

9: Booking Or Reservation Procedure

10: Deal Effectively With Security And Safety Issues

11: Successful Meetings & Minutes

12: Meeting Arrangements

13: Arranging Business Travel And Accommodation

14: Email Tutorial

15: How To Use Social Media To Promote Your Company

16: Minute Taking

17: Microsoft Excel Tutorial

18: Ms Powerpoint Tips

19: Ms Word Tips & Tricks

20: Opera Log In And Log Out, Main Screen

21: Profile Creation And Amendments

22: Profile Notes

23: Finding Reservations – 2 Ways

24: Rate Query Screen

25: Creating Reservation

26: Preferences And Features Requests

27: Amending Reservation

28: Cancelling Reservation

29: Check In (2 Ways)

30: Check Out

31: Cashiering Posting Charges

32: Cashiering Splitting And Transferring Charges

33: Cashiering Routing

34: Alerts

35: Traces

36: Room Status, Out Of Order And Out Of Service

37: Opera Reports

Information supplémentaire

Career path

This course will help you to gain or improve skills central to the role of a hotel receptionist and, in particular, will teach you how to use the Opera PMS booking and reservation system that is commonly used within the industry. Throughout the course, you will learn how to provide best practice reception, switchboard/telephonist and clerical duties to the highest standard.