Hotel Receptionist & Opera PMS Hotel Software - 9 Weekend Course - Accredited by the Institute of Hospitality
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J'aime le cours, dans seulement un mois, je reçois toutes les informations et les compétences pour exceller dans le métier.
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Quand je suis arrivé à Reception Academy, j'avais déjà un peu d'expérience, non pas sur la réception, mais dans les hôtels, dans d'autres départements. Cependant avec eux j'ai pu renforcer mes connaissances du service à la clientèle.
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Formation
À London (Angleterre)
*Prix indicatif
Montant initial en GBP:
£ 854 £ 899
Avez-vous besoin d'un coach de formation?
Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.
Description
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Typologie
Atelier intensif
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Lieu
London (Angleterre)
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Heures de classe
80h
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Durée
9 Semaines
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Dates de début
Dates au choix
Start your new Hotel Career from as little as £49.96 a month. Easy Repayment Plan available for this course. Fill out the enquiry form if you are interested in this option and wish to find out more.
Are you interested in becoming a qualified hotel receptionist able to use the most popular hotel reservation system? If so, undertake the Hotel Receptionist & Opera Property Management System delivered on weekends by Reception Academy, which teaches the skills to start your career in the hospitality industry while you are working.
The course programme has been designed in collaboration with the best hotel branches in order to provide you with the key skills of a receptionist including practical training on Opera PMS V5 – check-in, check out and hotel accounts. You will also learn all the necessary brand standards and hotel procedures: customer service, booking and welcoming procedures. The training includes role play sessions in the academy replica reception desk to become familiar with hotel scenarios and terminology.
The last part of the course is focused on employment assistance. Reception Academy will give you guidance on writing your CV and interview techniques. Upon successful completion of the course, candidates gain a certificate and participate in the graduation ceremony, where they are introduced to HR members of hotel groups. The nine sessions are delivered every Sunday or Saturday. Choose the option that suits you best and start your career as a receptionist.
Les sites et dates disponibles
Lieu
Date de début
Date de début
À propos de cette formation
This course covers standard Hotel procedures, introduction to Opera Property Management System (Opera PMS V5), Brand standards of 5* Hotels, and is followed by hands on practical sessions behind a replica desk, where newly learnt skills are put into practice.
This popular course has been deigned for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.
Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.
Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.
To book the course is very simple:
- Visit our website
- Choose the course you want to do
- Choose if you want to pay the full discounted rate or the instalment rate
- Register your details and pay by credit or debit card
Once this is completed, you will receive an automatic confirmation by email with a copy of your receipt.
To start the course you bring the documents attached to your receipt and we will provide you with everything else, including note pad and pen
Les Avis
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J'aime le cours, dans seulement un mois, je reçois toutes les informations et les compétences pour exceller dans le métier.
← | →
-
Quand je suis arrivé à Reception Academy, j'avais déjà un peu d'expérience, non pas sur la réception, mais dans les hôtels, dans d'autres départements. Cependant avec eux j'ai pu renforcer mes connaissances du service à la clientèle.
← | →
Évaluation de la formation
Recommandée
Évaluation du Centre
Krasimira
Bogdan
Les exploits du centre
Toutes les formations sont actualisées
L'évaluation moyenne est supérieure à 3,7
Plus de 50 opinions au cours des 12 derniers mois
Ce centre est avec Emagister depuis 12 ans.
Les matières
- Receptionist
- Skills and Training
- Réception
- Opera
- Procédures
- Skills
- Hôtels
- PMS
- Customer Care
- Sales
Professeurs
TBC TBC
TBC
Le programme
- Customer service procedures; Welcoming guests upon arrival and using correct terminology
- Checking guests in and out and all other booking/reservation procedures
- Checking –In and Checking-Out guests using the software
- Introduction to Hotel Accounts used in Front of House
- This market leading hotel reservation software is utilised by many UK and International Hotels
- Role play sessions using our replica Hotel Reception desk in our classrooms
- Becoming familiar with hotel terminology (specific language used in the UK)
- Learning to up-sell a room to a guest
- Guest complaint handling
- CV writing skills; guidance on creating the correct CV for Hotels
- Interview techniques; guidance on how to perform in an interview
- Career path planning for a clear understanding of your future in the hospitality industry
Informations complémentaires
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9 sessions ( 1 class per week) every Sunday
Avez-vous besoin d'un coach de formation?
Il vous aidera à comparer différents cours et à trouver la solution la plus abordable.
Hotel Receptionist & Opera PMS Hotel Software - 9 Weekend Course - Accredited by the Institute of Hospitality
*Prix indicatif
Montant initial en GBP:
£ 854 £ 899