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1 Training

Executive Secretary & PA Training

1 Training
En Ligne
  • 1 Training
Prix Emagister

116 € 22 
*Prix indicatif
Montant original en GBP :
£UK 99  £UK 19
FORMATION À LA UNE

Infos importantes

Typologie Formation
Niveau Beginner
Méthodologie En ligne
Heures de classe 30h
Début Dates au choix
Campus virtuel Oui
  • Formation
  • Beginner
  • En ligne
  • 30h
  • Début:
    Dates au choix
  • Campus virtuel
Description

Would you like to give an impulse to your professional life? If so, you should join this Executive Secretary & PA Training, organized by 1 Training, that Emagister.co.uk has added to its catalogue.

This Executive Secretarial & PA Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a secretary or Personal Assistant. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.

Besides, every 1 Training course offers you the opportunity to study 24/7 wherever you are in the world. These intensive online courses are open to everyone, as long as you have an interest in the topic! They provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

So, if you want more information about this programme contact 1 Training through Emagister.co.uk without hesitation. You won’t regret it!

Infos importantes
Quels sont les objectifs de la formation?

By enrolling to this course, you’ll become an expert in customer service and difficult customer handling.
In this course, you’ll learn receptionist and telephone skills.
This course will teach you how to produce standard documents and how to do the proof reading.
Logging in to this course, you’ll learn master key Microsoft Office programs.
Having this course, you’ll become masters of data management and record keeping.
On completion of this course, you’ll gain the knowledge in appointment booking and interview arranging.
At the end of this course, you’ll gain best management skills.

Cette formation est-elle faite pour moi?

Job hunters & School leavers
College or University student & graduates
Personal assistant & Receptionist
Assistant for company director
New or Temporary staff
Switchboard operator & Front desk operator
Office clerk & Administration Assistant
Travel managers & tour assistants
Front desk supervisor and manager

Quel est le processus d'inscription?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements, etc.

Prix pour les utilisateurs d'Emagister: Special promotion price.

Conditions: You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also it’s better to have a notepad and a pen with you.

Installations (1)
Où et quand
Début Lieu
Dates au choix
Online
Début Dates au choix
Lieu
Online

Qu'apprend-on avec cette formation ?

PA
Executive
Microsoft Excel
Microsoft Powerpoint
Data Management
Time management
Personal Assistant
Secretary
Record Keeping
Diary Management
Ms Word
Administration Assistant
Microsoft Office Programs
Executive Secretary
Customer Handling

Programme

Description

COURSE CURRICULUM

1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA

  • Job functions and Description of a Secretary/ PA

2. DIARY MANAGEMENT

  • Diary Management
  • Diary and Time Management with Outlook

3. BUSINESS REPORTS AND LETTER WRITING

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

4. E-MAILS WRITING TIPS

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

5. HANDLING CONFIDENTIAL DOCUMENTS

  • Handling Confidential Documents

6. SUCCESSFUL MEETING MINUTES

  • Taking Minutes

7. NOTE TAKING

  • Note Taking
  • Exercise Files: Note Taking

8. DATA MANAGEMENT, RECORD KEEPING AND FILING

  • Data Management & Record Keeping

9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

  • Appointment Booking and Arrange an Interview

10. DELIVERING POSTAL MAIL

  • Delivering Postal Mail

11. DICTATING

  • Dictating

12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS

  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips

13. ORGANISING A MEETING

  • Organising a Meeting
  • Exercise Files: Organising Meeting

14. BOOKKEEPING

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

15. INVOICING/PETTY CASH

  • Invoicing and Petty cash

16. DOCUMENT PROOFREADING

  • Document Proofreading

17. TIPS FOR SPEED READING

  • Tips for Speed Reading

18. MICROSOFT WORD

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

19. MICROSOFT EXCEL

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

20. MICROSOFT POWERPOINT

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering the Presentation
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

Course Duration: 

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.
  • You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you only need to pay £30 for your certificate.

Information supplémentaire

Career path

There are different paths in which your career could develop. You can be a Secretary, Personal Assistant, or Office Manager for company director, executives or for senior management positions.