EMAGISTER CUM LAUDE
Impact Factory

Conflict Management Course

5.0 excellent 3 opinions
Impact Factory
À City of London (England)

499 
HT
*Prix indicatif
Montant original en GBP :
£UK 450

Infos importantes

Typologie Training
Lieu City of london (England)
Durée 1 Day
Début Dates au choix
  • Training
  • City of london (England)
  • Durée:
    1 Day
  • Début:
    Dates au choix
Description

The purpose of conflict. Changing what you do for a different outcome. Defining a difficult person. Working with difficult people. Using honesty and agreement. Turning arguments into discussions. Defusing blame. Active listening and responding. Understanding the roles people play. Dealing with strong feelings. Delivering bad news. Feeding the solution not the problem. Choosing appropriate conflict. Creating win-win: achieving resolution. Getting to the core of the problem.
Suitable for: This one-day Public Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. It is suitable for anyone involved in conflict situations domestically or in the workplace. It helps you understand that solution lies with you, not them. Changing what you do, what you say and how you say it, you will create changes in the other person. Even if you don't always get what you want, you will be driving what happens between the two of you, not them.

Infos importantes
Quels sont les objectifs de la formation?

Working with Difficult People
Using Honesty and Agreement
Turning Arguments into Discussions
Defusing Blame
Dealing with Strong Feelings
Delivering Bad News
Feeding the Solution Not the Problem
Choosing Appropriate Conflict
Creating Win-win: Achieving Resolution

Cette formation est-elle faite pour moi?

Anyone facing conflict
Anyone working with difficult people
Any Leader dealing with conflict

Installations (1)
Où et quand
Début Lieu
Dates au choix
City of London
52 Upper Street Suite 121, N1 0QH, London, England
Voir plan
Début Dates au choix
Lieu
City of London
52 Upper Street Suite 121, N1 0QH, London, England
Voir plan

Opinions

5.0
excellent
Évaluation de la formation
99%
Recommandé
4.8
excellent
Évaluation du Centre

Opinions sur cette formation

T
Teresa Muldoon
03/03/2017
Le meilleur de la formation: The course was great and I learned some awesome tips and tricks and it was really aweesome. I had a nice time and everything was perfect in all manners.
À améliorer: nothing to improve
Formation effectuée: Mars 2017
Recommanderiez-vous cette centre de formation ?: oui
C
Creative Strategic Thinking Course
16/09/2017
Le meilleur de la formation: I found it really useful and they offered great benefit.” I had a nice time in all, thanks to all.
À améliorer: nothing to improve
Formation effectuée: Septembre 2017
Recommanderiez-vous cette centre de formation ?: oui
O
Oliver Sweeney
18/02/2018
Le meilleur de la formation: Thanks a lot for everything, I had a nice time in all, the coure was good and I enjoyed like anything. Thanks to all.
À améliorer: nothing to improve
Formation effectuée: Février 2018
Recommanderiez-vous cette centre de formation ?: oui
* Opinions recueillies par Emagister et iAgora

Qu'apprend-on avec cette formation ?

Conflict
Conflict Management
Managing Conflict
Networking
Driving
Communication Skills
Crisis Management
Difficult People
Effective Communication
Conversation

Programme

This course helps you understand that the solution lies with you, not them. Changing what you do, what you say and how you say it, you will create changes in the other person. Even if you don't always get what you want, you will be driving what happens between the two of you, not them. Conflict Management Course - CPD Accredited Conflict Management

Course Objectives: Working with difficult people Using honesty and agreement Turning arguments into discussions Defusing blame Dealing with strong feelings Delivering bad news Feeding the solution not the problem Choosing appropriate conflict Creating win-win: achieving resolution